320+ Form Templates
Now when you create a form you can use one of over 320 templates to kick start your form design.
Forms are available for the following teams: IT including ITSM, HR, Facilities, Marketing, Finance, Legal, and many more.
We also welcome submissions from our customers for forms to be added to the template library, particularly if they are in languages other than English. Submit form templates here
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User Lookup Improvements
Now anonymous users can utilize your user lookup questions in the JSM portal.
Users are no longer required to have a Jira account to update the user picker fields in your forms.
This feature is only available in the latest version of ProForma full.
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Supported: The fix versions Jira field
Now you can link a question in your form to the Fix Version in Jira.
Tip: Use the multi select dropdown question type if you have a long list of versions.
Forms List Improvements
The forms list pages have a new, easier-to-navigate look and feel.
We updated the forms list pages as part of a part of rolling out a fully multilingual interface.
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Form Settings - Advanced Options
There are additional options for how forms should work. Read on for more details
- On create: Leave form open - Great if you want people to be able to update their request after it is submitted.
- On create: Ignore validation - This means that people can create a request even if the form is not complete. This is useful if you have a long form and you want people to effectively save their initial form and then submit it later. Validation rules will not be enforced until the form is submitted.
- Portal: Hide submit button - Finally some people never want their forms to enter a submitted state, this option allows you to hide the “submit” button and keep an issue in an open state. This options allows portal users (customers) to continue to edit their forms after the request is created.
Form Settings: Automation Rule Names
To enable a fully multilingual interface the generated automation rule descriptions have been replaced with rule names that you can configure. Previous rules still exist but are now labelled Automation Rule 1, Automation Rule 2 etc.